Privacy Policy
Effective November 10, 2026
The short version
Your haircut library and previews live on your iPhone. Photos only leave your device to generate a preview, and the image service deletes them after 24 hours. We do not sell your data, show ads, or use tracking or analytics SDKs.
1. Who we are
FadeAI is published by Sonia Labs Inc., a Canadian corporation. “We,” “us,” and “our” mean Sonia Labs Inc..
2. What we collect
Account. When you sign in with Apple or Google, we receive a unique account ID and, if you share it, your email address and name. We use these only to sign you in and keep your account and subscription linked.
Photos for previews. When you create a preview, the client photo and the reference photos you chose are uploaded to our image provider, fal.ai, along with the haircut details you entered (style, tags, hair type and notes). fal.ai uses them to generate the preview and returns it to your phone. Uploaded photos and generated previews are set to be deleted from fal.ai after 24 hours. Our server only authorizes these requests; photos do not pass through or get stored on our servers.
On your device. Your haircut styles, example photos, tags, generated previews, and the name and shop you enter in Profile are stored only on your iPhone. Deleting the app deletes them.
Subscription. Apple processes all payments. We receive confirmation of your subscription status, never your payment details.
Diagnostics. If you have chosen to share analytics with developers in iOS Settings, Apple may send us anonymous crash reports, which we use only to fix bugs.
3. Your clients' photos
Barbers must have a client's permission before photographing them or uploading their photo. Client photos are used only to create that client's preview. We never use them for advertising, and we do not use them to train AI models.
4. Service providers
- Firebase Authentication (Google LLC) for sign-in. Privacy policy
- Apple for Sign in with Apple and App Store billing. Privacy policy
We do not sell or share your personal information for advertising.
5. Retention and deletion
You can delete your account at any time in the app under Profile, then Delete Account. This removes your sign-in account. Photos sent to fal.ai are deleted within 24 hours, and data on your phone is deleted when you remove the app. You can also email hi@sonialabsinc.com and we will delete any data we hold within 30 days.
6. Children
FadeAI is a professional tool and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or object to how we process your personal information. Email hi@sonialabsinc.com to make a request.
8. Changes
We may update this policy. We will change the effective date above when we do, and tell you in the app about significant changes.
9. Contact
Questions about privacy? Email hi@sonialabsinc.com.