Support
Contact us
Email hi@sonialabsinc.com and we will get back to you within two business days.
Manage or cancel your subscription
On your iPhone, open Settings, tap your name, then Subscriptions, and choose FadeAI Pro. Canceling stops the next renewal; you keep access until the end of the period you paid for.
Restore your purchase
On a new device, sign in with the same Apple ID and tap Restore Purchases on the FadeAI Pro screen in the app.
Delete your account
In the app, open Profile and tap Delete Account. You can also email hi@sonialabsinc.com and we will delete your data within 30 days.
A preview didn't turn out right
Use a clear, well-lit photo where the client's hair is visible, and add a few of your own photos of that style. Then tap Re-edit and say what to change, like “shorter on top” or “fade higher.”